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People's Picks 2009

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Overlake Hospital

Overlake Hospital Medical Center

Bellevue's nonprofit regional hospital believes the best caregivers in the health care industry are contented ones. One staffer sums it up: "Patients notice that we look happy."

Contributing to that image is the training that each employee receives to help them personally and professionally navigate the roller coaster of going from joyous events like births to the not-so-joyous challenges of life-threatening conditions. And employees say it's not just an image. They feel valued and listened to in frequent meeting sessions with CEO Craig Hendrickson, where they're asked to share stories about their daily lives at the hospital. If they want to develop professionally, they feel encouraged by a tuition reimbursement program to help them get where they want to be. Knowing that they're cared for and important, they tell us, inspires them to pass that feeling onto their patients.